iramatoto Platform Privacy Notice

This page describes what we collect when you use iramatoto and how we keep that data protected. We collect personal information to verify your identity, process payments, and provide customer support. Our commitment is to handle your data transparently and securely.

When you register on iramatoto, we ask for your email, phone number, name, date of birth, and address. We use this information to create your account, verify your identity before withdrawals, and comply with local regulations. We also collect transaction data — deposits, withdrawals, and game activity — to maintain accurate account records and detect fraud.

We do not sell your data to third parties. We share information only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and service providers who help us operate iramatoto. This notice explains our full data practice.

What Data We Collect on iramatoto

We collect data in several categories:

• Account information: Email, phone number, name, date of birth, address, and password (encrypted).
• Identity verification: Photo ID (KTP, passport, or driver's license) and proof of address (utility bill or bank statement) for withdrawal verification.
• Payment information: Payment method details (e-wallet account, bank account number) and transaction history (deposits, withdrawals, amounts, dates).
• Activity data: Game history, table selections, session duration, and account balance changes.
• Device and access data: IP address, browser type, device type, and login timestamps for security and fraud detection.
• Communication data: Messages sent to our support team or live-dealer chat.

How we use your data on iramatoto

We use your data for these purposes:

• Account management: Creating and maintaining your account, processing logins, and managing your balance.
• Payment processing: Verifying deposits and withdrawals, communicating with payment processors, and reconciling transactions.
• Identity verification: Confirming your identity before allowing withdrawals to prevent fraud and comply with local regulations.
• Customer support: Responding to your questions, resolving account issues, and providing technical assistance.
• Fraud detection: Monitoring for suspicious activity, unusual login patterns, and unauthorized access attempts.
• Legal compliance: Meeting local regulatory requirements and responding to lawful requests from authorities.
• Service improvement: Analyzing platform usage to identify technical issues and improve user experience.

Third-party processors and data sharing

We share your data with third parties only when necessary to operate iramatoto:

• Payment processors: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet receive your payment method details and transaction information to process deposits and withdrawals.
• Identity verification services: We may use third-party services to verify your ID and proof of address.
• Hosting and infrastructure providers: Our servers may be located outside Indonesia. These providers have access to your data only to maintain platform availability and security.
• Legal and regulatory authorities: We may disclose data if required by law or court order.

We do not sell your data. We share it only with processors and service providers who help us operate iramatoto securely and comply with local law.

Your Rights and Our Commitments on iramatoto

Data security

We protect your data using encryption, secure servers, and access controls. Your password is encrypted and never stored in plain text. Payment information is encrypted during transmission and storage. We limit employee access to your data to those who need it to operate iramatoto. However, no system is completely secure — if you suspect unauthorized access to your account, contact our support team immediately.

Data retention

We retain your account information as long as your account is active. After you close your account, we retain transaction records and identity verification documents for a minimum of five years to comply with local regulations and detect fraud. We delete other personal data within 30 days of account closure unless we are required by law to retain it longer.

Your rights regarding your data

You have the right to:

• Access your data: Request a copy of all personal data we hold about you.
• Correct your data: Update your account information if it is inaccurate.
• Delete your data: Request deletion of your account and associated data, subject to legal retention requirements.
• Restrict processing: Ask us to limit how we use your data in certain circumstances.
• Data portability: Request your data in a portable format.

To exercise these rights, contact our support team with your request. We will respond within 30 days.

Cookies and tracking

We use cookies to remember your login, store your preferences, and track your session on iramatoto. These cookies are essential for the platform to function. We also use analytics cookies to understand how users interact with our platform — this helps us identify technical issues and improve user experience. You can disable cookies in your browser settings, but this may affect platform functionality.

International data transfers

Our servers may be located outside Indonesia. When you use iramatoto, your data may be transferred to and stored in other countries. These countries may have different data protection laws than Indonesia. By using iramatoto, you consent to this international transfer. We ensure that all data transfers comply with applicable regulations and are protected by encryption.

Your privacy matters to us. We collect only what we need, protect it securely, and share it only with processors who help us serve you.

Changes to this privacy notice

We may update this privacy notice from time to time to reflect changes in our practice or local regulations. We will notify you of material changes by email or by posting a notice on iramatoto. Your continued use of the platform after changes are posted means you accept the updated notice.

Contact us about privacy

If you have questions about our privacy practice, want to exercise your rights, or believe we have mishandled your data, contact our support team. We are available during standard business hours via email. We will respond to your inquiry within 30 days. If you are not satisfied with our response, you may file a complaint with your local data protection authority.

Last updated: This privacy notice reflects our current data practice on iramatoto. We review and update it regularly to ensure accuracy and compliance with local regulations. If you have questions about how we handle your data, contact our support team.