iramatoto Terms of Use

We at iramatoto set out the terms under which you access and use our platform. These terms apply to all users, regardless of location, and cover account opening, deposits, withdrawals, disputes, and our commitment to fair play and data protection.

Our platform operates under jurisdiction-restricted access. We do not offer our services in jurisdictions where online wagering is prohibited by local law. Before you open an account on iramatoto, you are responsible for verifying that access and use comply with your own jurisdiction's regulations. If you are unsure, we recommend consulting local legal guidance.

This page outlines your rights and obligations when you use iramatoto. By creating an account, you agree to these terms. If you do not agree, you should not use our platform.

Account Opening and Eligibility

When you join iramatoto, we require you to provide accurate personal information, including your full name, date of birth, email address, and phone number. We use this information to verify your identity and comply with anti-money-laundering regulations. You must be of legal age in your jurisdiction to open an account on iramatoto.

We conduct identity verification (KYC) before you can make your first withdrawal. You will need to upload a photo ID (KTP, passport, or driver's license) and proof of address (utility bill or bank statement). This verification typically completes within one business day. We may request additional documents if we cannot verify your identity from the initial submission.

You are responsible for keeping your account credentials secure. Do not share your password or two-factor authentication codes with anyone. If you suspect unauthorized access to your account, contact our support team immediately. We are not liable for losses resulting from unauthorized access if you have failed to protect your credentials.

Deposits and Payment Methods

We accept deposits through multiple payment channels: e-wallets (DANA, e-wallet, mobile banking, local payment, online payment), e-wallet, and bank transfers to virtual accounts (mobile banking, local payment, online payment, e-wallet). All deposits are processed by our payment partners. We do not store your payment card details on our platform.

Deposits via e-wallet are typically instant. Bank transfers may take subject to verification depending on your bank. We do not charge deposit fees, but your payment provider may apply their own charges. Once your deposit is credited to your account, you can use the funds to explore our markets.

We do not offer fixed bonus amounts or guaranteed promotional offers. Any promotional offer we advertise is subject to terms and conditions, which we will display clearly at the time of the offer. Promotional funds may have usage restrictions or expiry dates.

Withdrawals and Processing

You can withdraw funds to any payment method you registered during account setup. Withdrawal requests are processed during our standard business hours. We verify each withdrawal to confirm it matches your registered payment method and account details. This verification typically takes a few hours.

Once approved, your withdrawal is sent to your payment provider. E-wallet withdrawals usually arrive within minutes. Bank transfers may take longer depending on your bank's processing time. We do not guarantee instant or fixed withdrawal times.

We may refuse a withdrawal if we suspect fraudulent activity, if your account has not been fully verified, or if the withdrawal violates these terms or local law. If we refuse a withdrawal, we will notify you and explain the reason.

Our Platform and Markets

We at iramatoto offer multiple game categories: live-dealer tables (European Roulette, Baccarat, Dragon Tiger, Sic Bo, Blackjack), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), football sportsbook (Liga 1, Piala AFF, Champions League, Premier League), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).

Each market operates under specific rules. Live-dealer games run on fixed cycles with predetermined outcomes. Slot games use random number generators. Football and esports markets reflect real-world match results. We do not manipulate outcomes or provide unfair advantages to any user.

We reserve the right to suspend or close any market if we detect technical issues, fraud, or violation of these terms. If we close a market, we will notify affected users and process refunds where applicable.

Our Commitments and Dispute Resolution

We at iramatoto operate transparently. Your account data is protected, your transactions are secure, and your disputes are resolved fairly.

Data Protection and Privacy

We protect your personal data using industry-standard encryption and security practices. We do not sell your data to third parties. We use your information only to operate our platform, verify your identity, process payments, and comply with legal obligations.

For full details on how we collect, use, and protect your data, please refer to our Privacy Policy. You have the right to request access to your personal data, correct inaccuracies, or request deletion where permitted by law.

Dispute Resolution

If you believe we have made an error or treated you unfairly, contact our support team. We will investigate your complaint and respond within five business days. If you are not satisfied with our response, you may escalate your complaint to our management team.

We aim to resolve disputes fairly and transparently. If we cannot reach agreement, you may pursue legal remedies available in your jurisdiction. These terms are governed by the laws of the jurisdiction where our platform operates.

Jurisdiction and Service Availability

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

We may restrict access to our platform from certain countries or regions. If we detect access from a restricted jurisdiction, we may suspend your account and process a refund of your account balance.

Limitation of Liability

We at iramatoto are not liable for indirect, incidental, or consequential losses arising from your use of our platform. This includes loss of profits, loss of data, or reputational harm. Our total liability to you is limited to the amount of funds in your account at the time of the claim.

We are not liable for technical failures, service interruptions, or third-party payment provider errors beyond our control. If our platform experiences downtime, we will notify users and work to restore service as quickly as possible.

Changes to These Terms

We may update these terms from time to time. We will notify you of material changes by email or by displaying a notice on our platform. Your continued use of iramatoto after such changes constitutes your acceptance of the updated terms.

Contact iramatoto

If you have questions about these terms or our platform, contact our support team. We are available during standard business hours. You can reach us via email or through the contact form on our platform.

If you are based in Jakarta, Surabaya, Bandung, Medan, or Semarang, our support team can assist you with account setup, payment methods, and general inquiries about our markets.

Last updated: These terms reflect our current policies and commitments. We review them regularly to ensure they remain fair and transparent.